Scores every customer across 5 dimensions and generates a composite health score 1–100. Triggers customer success playbooks automatically. Detects churn risk, expansion signals, and competitor interest before they surface in your pipeline.
→ICP engine, identifies which profiles retain and expand best
→CLV scoring, Customer Lifetime Value projected forward
→Decision-maker departure alerts from external signals
→Competitor signal detection, flags customers evaluating alternatives
→GSTIN change monitoring, early churn signal for India customers India 🔒
→NPS survey + reference pipeline automation
→Support Intelligence, ingests tickets from Zendesk, Freshdesk, Jira, Intercom & HubSpot, scoring sentiment and distress in real time
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Every support ticket is analyzed for sentiment and urgency the moment it's created, a spike in hostile or distressed tickets feeds directly into this customer's health score and churn risk, so a support fire shows up here before it becomes a lost renewal.